I have been trying to get a copy of my mortgage and note since February ** and although...

GetHuman-scottz's customer service issue with Cenlar from April 2018

Help with my Cenlar issue
I have been trying to get a copy of my mortgage and note since February ** and although I have been ***ured it will be coming I have yet to see it. I have had multiple conversations from people telling me a hard copy is being mailed and I should receive it in ** days but I still have nothing !!!!!! Account number is **********
I trust that Cenlar will make this right and come up with a resolution that is fair.
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Cenlar

Customer service issue
Reported by GetHuman-scottz
Apr 18th, 2018 - 3 mons ago
I have an issue with Cenlar too
Not resolved
Seen by 8 customers so far
Similar issue to 10 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-scottz started working on this issue
Apr 18th 3:45pm
GetHuman-scottz indicated the issue is not fixed yet.
Apr 18th 4:45pm
GetHuman-scottz indicated the issue is not fixed yet.
Apr 18th 5:27pm
GetHuman-scottz indicated the issue is not fixed yet.
Apr 18th 8:09pm
GetHuman-scottz indicated the issue is not fixed yet.
Apr 19th 10:10pm
GetHuman-scottz indicated the issue is not fixed yet.
Apr 21st 10:12pm