I bought the worng book, I need to get a refund.

GetHuman-giinsane's customer service issue with Cengage Learning from June 2018

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The issue in GetHuman-giinsane's own words
The problem: I bought the worng book, I need to get a refund.
GetHuman-giinsane did not yet indicate what Cengage Learning should do to make this right.
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Cengage Learning

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Customer service issue
Reported by GetHuman-giinsane
Jun 16th, 2018 - 4 mons ago
I have an issue with Cengage Learning too
Fixed
Seen by 6 customers so far
Similar issue to 4 others
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Timeline
GetHuman-giinsane started working on this issue
Jun 16th 5:05pm
GetHuman-giinsane indicated the issue is not fixed yet.
Jun 16th 5:06pm