I purchase a Z**Zo Bolt Cover for my Google Pixel and it won't fit. I tried everything...

GetHuman-faracisr's customer service issue with Cellularoutfitter.com from August 2018

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The issue in GetHuman-faracisr's own words
Want to return the item, it won't fit ... I purchase a Z**Zo Bolt Cover for my Google Pixel and it won't fit. I tried everything to get it into the case but no good. It supposed to fit but doesn't Your RMA is confusing. I need a return authorization. I purchase from you but for some reason I was billed thru Amazon, but package came from you. Thank You.
Your confusing website to get a Return Authorization.
You billed thru Amazon even tho I ordered it direct from you company. Need to get a refund on my credit card.
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Cellularoutfitter.com

Return IZIZo Bolt Cover for a Pixel w* tempered glass protectr
Customer service issue
Reported by GetHuman-faracisr
Aug 24th, 2018 - 4 mons ago
I have an issue with Cellularoutfitter.com too
Fixed
Seen by 3 customers so far
Similar issue to 1107 others
0 customers following this
Items needed
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Email on account
Product type
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Phone number on account
Timeline
GetHuman-faracisr started working on this issue
Aug 24th 9:44pm
GetHuman-faracisr indicated the issue is not fixed yet.
Aug 28th 3:04pm
GetHuman-faracisr indicated the issue is not fixed yet.
Aug 28th 3:12pm