Before contacting them, items GetHuman-scsotto may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
Top Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-scsotto's own words
Want to know why order has not been sent , especially it would sent out by * pm. Since order was made before the time. Credit Card was automatically billed. Order********. Checked order status via your webpage, and it states that order has not left your premises. If no response within ** hours (since It's been almost a week), I will contacting Consumer Affairs and Better Business Bureau in California (as well as New York) with my formal complaint of fraud. Also will be contacting Citibank to have dispute all charges.
GetHuman-scsotto did not yet indicate what Cellularoutfitter.com should do to make this right.
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