Good day! Can you please check this booking reference: ZIDUNA**We don't know if the boo...

GetHuman-kgaylege's customer service issue with Cebu Pacific Airlines from January 2019

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The issue in GetHuman-kgaylege's own words
Good day! Can you please check this booking reference: ZIDUNA**We don't know if the booking was successful because as per your website you were unable to process the payment and booking was cancelled. **But as we read the payment summary, there are * transactions made. One approved and one pending transaction. Payment was already deducted in my credit card. Is there any chance that we can cancel the pending transaction since the payment has been approved?**I will really appreciate if you can help me this. Thank you!
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Cebu Pacific Airlines

Customer service issue
Reported by GetHuman-kgaylege
Jan 13th, 2019 - 9 mons ago
I have an issue with Cebu Pacific Airlines too
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Seen by 8 customers so far
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GetHuman-kgaylege started working on this issue
Jan 13th 11:21am