Dear Sir * Madam:**I traveled on Cathay Pacific Airlines from Bangalore, India (BLR) to...

GetHuman-vpkam's customer service issue with Cathay Pacific Airlines from March 2019

42 views | 1051 similar | 0 following
Help with my Cathay Pacific Airlines issue
Next: our robot will wait on hold for GetHuman-vpkam to get a Cathay Pacific Airlines rep on the line!
Always use the GetHuman Phone to call Cathay Pacific Airlines. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-vpkam's own words
Dear Sir * Madam:**I traveled on Cathay Pacific Airlines from Bangalore, India (BLR) to Vancouver, Canada (YVR) via Hong Kong (HKG) and back the same way on a round trip ticket (Airline Confirmation * is O*P**I). My passenger name is Vera Pui Lam Kam.**The travel dates and flights for the outbound flights are Flight **** on Dec **, **** from BLR to HKG, and Flight *** on Dec **, **** from HKG to YVR. For the inbound flights, Flight *** on Mar *, **** from YVR to HKG, and Flight **** on Mar *, **** from HKG to BLR. **During check-in at the flight counters, I requested for the mileages to be entered into my American Airlines Frequent Flyer account (*JR**P*) since both CP and AA are part of the One World Alliance. **Now I have not seen these entries on my AA frequent flyer account. When I double checked all my documents, I noticed an entry error on my flight Itinerary. Under Frequent Flyer information, the entry is CX-*JR**P*. I don't have a frequent flyer account number starting with CX. In addition, at the check-in counters, I specifically emphasized that it is a AA frequent flyer account. **I still have the two boarding passes for the inbound flights, but not the outbound ones. However, I do have the electronic copy of my flight itinerary. **I sincerely request that you would please look in the matter and that due adjustments be made accordingly so that my mileages will be accounted for in my AA frequent flyer account. **Thank you in advance for your assistance. **For any further questions or information, please contact me via my email address below. Thanks again.

GetHuman-vpkam did not yet indicate what Cathay Pacific Airlines should do to make this right.

How GetHuman-vpkam fixed the problem

We are waiting for GetHuman-vpkam to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Cathay Pacific Airlines customer problems.
What Is the Baggage Allowance for Cathay Pacific Airlines?How Do I Reschedule My Flight with Cathay Pacific Airlines?
Do you have a customer issue as well?
We can help you get Cathay Pacific Airlines's attention and get better help faster. Tap below to get started.
Having Cathay Pacific Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vpkam fixes it.
This email address isn't valid

Cathay Pacific Airlines

Customer service issue
Reported by GetHuman-vpkam
Mar 28th, 2019 - 4 years ago
Seen by 42 customers so far
Similar issue to 1051 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)


GetHuman-vpkam started working on this issue
Mar 28th, 2019 2:45pm
GetHuman-vpkam indicated the issue is not fixed yet.
Mar 30th, 2019 1:18pm