My repair request issue with Caterpillar Inc. from January 2018

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The issue in GetHuman395371's own words
I was trying to do something, and ran into a problem.
GetHuman395371 did not yet indicate what Caterpillar Inc. should do to make this right.
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Caterpillar Inc.

repair request issue
Reported by GetHuman395371
Jan 29th, 2018 - 9 mons ago
I have an issue with Caterpillar Inc. too
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Seen by 1 customer so far
Similar issue to 5 others
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Items needed
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GetHuman395371 started working on this issue
Jan 29th 2:44pm
GetHuman395371 reviewed the items needed
Jan 29th 2:45pm