Hi My name is Syrai Lindsay. I recently just signed up for care.com to be a babysitter...

GetHuman-syrrob's Refund a Charge issue with Care.com from August 2020

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Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-syrrob's own words
Hi My name is Syrai Lindsay. I recently just signed up for care.com to be a babysitter and look for jobs. I then realized you guys required a background check which was fine and I agreed to. I paid for the basic background screening fee of **.** which ended up coming to **.** with taxes and fees. After then purchasing this your website kept on telling me that my background screening wasn’t processing because some information was wrong. I then realized it was my birth year, and then it told me I was too young to sign up. I am ** years old and in my second year of college about to be ** in one month(October). I understand if you website or company won’t allow me to sign up until then but I need my refund back because that is unfair to me. There was technically no screening done and I can’t even apply for jobs on the site. I need someone to address this issue ASAP and contact me ASAP @********** or my email @*****@***.com.*Thank you for your time. **Best regards,*Syrai Lindsay

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How Do I Cancel My Care.com Account?How do I cancel my Care.com account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Refund a Charge issue
Reported by GetHuman-syrrob
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1295 others
0 customers following this

Timeline

GetHuman-syrrob started working on this issue
Aug 26th 7:42pm

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