I was supposed to be charged once for * months. I have been charged *X ! I only now just realized I have paid the AMEX bill for this!**Each of the three charges is for $**.**. I have no issue that I paid for the first charge. I also got a nanny for my child on your site in a week who I am still using now. **I am requesting a refund for the two extra charges I never agreed to or authorized for $**.** each. **Dates of charges on my AMEX bill.*Jan. **, **** - In paid and am asking for nthing back*April **, ****- I want my refund please*July **, **** - I want my refund please.**Please email me with the manner in which I will receive my refund. I have tried calling but can never get through and no one ever calls me back when I try o utilize that option.**If there is no refund to be issued, I will dispute the charge with my credit card. You decide.**Since the beginning of February I have not been on your site accept for yesterday to cancel.**Hillary Tankel****-***-****
GetHuman988359 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman988359 fixed the problem
We are waiting for GetHuman988359 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.