My employer was removed from care.com. I've been working for her for two weeks. She sen...

GetHuman-aleciacr's customer service issue with Care.com from July 2018

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The issue in GetHuman-aleciacr's own words
My employer was removed from care.com. I've been working for her for two weeks. She sent payment for me to receive through care..com payment center and I am unable to retrieve pay due to her being removed, I assume. I questioned her about it and she claim to have no idea why she was removed. I know she knows and I will no longer be working for her. But I want to know how can I get paid. She sent me a screenshot of my pay she sent from her bank. She says if care..com didn't give me the pay, she doesn't understand why it's not put back in her bank account. If I would have set up my account to receive my pay, before she was removed, would I have gotten paid? Please help me with this issue. I also contacted care.com couple days ago being concerned if I would get paid (she was behaving strangely) and I wasn't informed that she would be removed
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Care.com

Customer service issue
Reported by GetHuman-aleciacr
Jul 27th, 2018 - 10 mons ago
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Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-aleciacr started working on this issue
Jul 27th, 2018 2:22pm
GetHuman-aleciacr indicated the issue is not fixed yet.
Jul 28th, 2018 3:58pm