I have not received any communication regarding the two gifts cards I submitted for cas...

GetHuman-klpennyp's Selling Cards issue with CardPool from November 2019

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The issue in GetHuman-klpennyp's own words
Find out when my check was going to be mailed out. ... I have not received any communication regarding the two gifts cards I submitted for cash payout on ********. I received emails saying they would process my check payment within one business day and email me confirmation of this, but I have not received any email. I also emailed their customer support over ** hours ago and no response. I also have been trying to call the *** number but it won’t let you wait on hold. You have to leave a message. I also left a message and have received no return phone call. Thank you.
I have tried to contact them via email and phone and I am not getting any return messages.
I would like to find out when my check will be mailed out
I am a new customer, and I trusted them with this process.
Phone calls and emails
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CardPool

Selling gift cards
Selling Cards issue
Reported by GetHuman-klpennyp
Nov 14th, 2019 - a year ago
Not resolved
Seen by 19 customers so far
Similar issue to 436 others
0 customers following this

Timeline

GetHuman-klpennyp started working on this issue
Nov 14th, 2019 6:35pm