My card was turned off because I changed my address. I uploaded a picture of my current...

GetHuman5838316's customer service issue with Card.com from March 2021

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The issue in GetHuman5838316's own words
My card was turned off because I changed my address. I uploaded a picture of my current drivers license with the address on it. Also I uploaded a picture of mail I received from the United postal service which was clearly proved this is my residence. Now they say I need a utility bill or phone bill to that address but I have no bills in my name. I would like them to turn my card back on so I can feed my family and improve my life

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Card.com

Customer service issue
Reported by GetHuman5838316
Mar 15th, 2021 - 5 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 3196 others
0 customers following this

Timeline

GetHuman5838316 started working on this issue
Mar 15th 6:28pm