Card.com Customer FAQ

We recommend checking for the most up-to-date contact information on this page to assist with account recovery.

If you don't have access to the email associated with your account, you can follow the password reset process available on the login page. This process typically requires you to provide some personal information to verify your identity. If you still encounter issues, there is a link to the most up-to-date contact information right here on this page where you can get further assistance.

If you can't log in because you no longer have access to the email you used to sign up, please follow the recovery procedures outlined on our website for regaining access. This typically involves verifying your identity through other means. Refer to the specific instructions provided in the login help section for assistance with resetting your email.

If your account has been suspended, we recommend reviewing the communication you've received from us regarding the suspension. Typically, it will include instructions on how to resolve the issue and regain access to your funds. Be sure to follow those steps carefully. If you need further assistance on this matter, there is a link to the most up-to-date contact information right here on this page you are viewing.

Yes, you can withdraw money from your Card.com account in the Philippines, provided that you use an ATM that accepts your card network (like Visa or Mastercard). Be aware of any international transaction fees that may apply, and ensure that your card is activated for international use.