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Card.com Customer FAQ

Top Answers & How-to Guides

What is Card.com's Phone Number?

The question we are asked most often is about how to talk to Card.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Account Access to Card.com?

CARD.com is a platform that allows users to load money onto a prepaid card and make withdrawals from ATMs and merchants. Users can...

Can I link my Card.com account to a PayPal account?

Yes, you can link your Card.com account to a PayPal account. By linking the two accounts, you can easily transfer funds between them....
Ask any question you have about Card.com customer service, get an answer now.

Recent Card.com Customer Questions

How to setup my account for instant deposit

To set up your account for instant deposit, log in to your Card.com account and go to the settings or profile section. Look for the option related to direct deposit or instant deposit setup. You will need to provide your bank routing and account numbers, along with any additional requested information. Make sure to save your changes. Once completed, you should be able to receive instant deposits.
Asked Oct 24, 2024 12:28 AM

How do I get a hold of someone from card.con premium banking

There is a link to the most up-to-date contact information right here on this page that you are viewing. It provides the contact details for Card.com's premium banking department and includes multiple communication options to make things as convenient as possible for you.
Asked May 1, 2024 1:22 PM

I forgot my password, went through the steps but am not receiving an email to change it

We're sorry to hear you're having trouble resetting your password. Sometimes the password reset email can be directed to your spam or junk folder, so please check there first. If it's not there, there could be a delay in sending the password reset email, so kindly wait for a few moments. If still not received, consider checking if you have inputted the correct email associated with your Card.com account. If after doing all these steps you still haven't received it, you might need to try the reset process again. If the problem persists, your best option will be to directly engage with Card.com's customer service support for further assistance.
Asked Apr 11, 2024 1:02 AM

Help me with my Card.com customer service issue

Account Access

How Do I Recover My Account Access to Card.com?

CARD.com is a platform that allows users to load money onto a prepaid card and make withdrawals from ATMs and merchants. Users can...

Linking Accounts

Can I link my Card.com account to a PayPal account?

Yes, you can link your Card.com account to a PayPal account. By linking the two accounts, you can easily transfer funds between them....

Fees

What fees are associated with using Card.com?

Card.com has a transparent fee structure that ensures ease of use for account holders. There is no annual fee or minimum balance requirement....

Mobile App

Is there a mobile app for Card.com?

Yes, there is a mobile app available for Card.com. The Card.com mobile app allows you to conveniently manage your prepaid Visa or Mastercard...

International Use

Can I use my Card.com card internationally?

Yes, you can use your Card.com card internationally. Our cards are accepted at millions of locations worldwide that accept Visa or...

ATM Withdrawal

What is the daily ATM withdrawal limit for Card.com?

The daily ATM withdrawal limit for Card.com varies depending on the type of account you have. For Card.com Basic Accounts, the limit...

Rewards Programs

Are there any rewards or loyalty programs for Card.com users?

Yes! Card.com offers a range of rewards and loyalty programs for its users. The platform provides several customizable card designs,...

Check Deposits

Can I deposit checks into my Card.com account?

Yes, you can deposit checks into your Card.com account. Card.com offers a convenient mobile app that allows you to deposit checks by...
We look to the Card.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Card.com issues reported to GetHuman
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