Card.com Customer FAQ

If your account has been suspended, we recommend reviewing the communication you've received from us regarding the suspension. Typically, it will include instructions on how to resolve the issue and regain access to your funds. Be sure to follow those steps carefully. If you need further assistance on this matter, there is a link to the most up-to-date contact information right here on this page you are viewing.

Yes, you can withdraw money from your Card.com account in the Philippines, provided that you use an ATM that accepts your card network (like Visa or Mastercard). Be aware of any international transaction fees that may apply, and ensure that your card is activated for international use.

To set up your account for instant deposit, log in to your Card.com account and go to the settings or profile section. Look for the option related to direct deposit or instant deposit setup. You will need to provide your bank routing and account numbers, along with any additional requested information. Make sure to save your changes. Once completed, you should be able to receive instant deposits.

There is a link to the most up-to-date contact information right here on this page that you are viewing. It provides the contact details for Card.com's premium banking department and includes multiple communication options to make things as convenient as possible for you.

We're sorry to hear you're having trouble resetting your password. Sometimes the password reset email can be directed to your spam or junk folder, so please check there first. If it's not there, there could be a delay in sending the password reset email, so kindly wait for a few moments. If still not received, consider checking if you have inputted the correct email associated with your Card.com account. If after doing all these steps you still haven't received it, you might need to try the reset process again. If the problem persists, your best option will be to directly engage with Card.com's customer service support for further assistance.