What should I do if my Card.com card is lost or stolen?
Asked 5 months ago
If a Card.com card is lost or stolen, it is crucial to take immediate action to protect your account and funds. The first step would be to check the cardholder agreement or the information provided on the Card.com website for specific guidance. Generally, reporting the loss or theft as soon as possible is advisable to limit potential unauthorized transactions.
Cardholders can typically suspend or block the card through the Card.com online account portal or mobile application if they have access. This feature helps prevent any further transactions until the situation is resolved. After blocking the card, it would also be wise to review recent transaction history to identify any unauthorized charges that may have occurred before the card was reported lost or stolen.
Next, a replacement card can usually be requested through the same online portal or contact channels provided by Card.com. It is important to ensure that account information is updated, including any address changes if the cardholder has moved. The cardholder may also want to verify any associated fees related to the replacement card process, as they can vary.
For more assistance, one can reference the resources or customer support information available on the current Card.com webpage. Maintaining security and monitoring the account regularly should also be a priority after such an incident to prevent any future occurrences.
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