How do you have info about me to compare the current info to? Solution? Send my card to the address I provided you with : ***.....

GetHuman3695362's customer service issue with Card.com from October 2019

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Before contacting them, items GetHuman3695362 may need:
Username, Password, Email address on the account, and Card Number
The issue in GetHuman3695362's own words
Answer your questions by, giving you my personal information ... You contacted me, not the other way around, offer a card I put in my personal information, entire SS*, THEN you tell me my social dose not match my name, but you have my social, I have a home address and a billing address, I never use my home address, I don't like you having my social, but you do, and I have no proof of who you are, unsubscribe me from your email list!!!!! Then you ask me to give you my email so you can address my issue, use the same one you used to send me the card offer!??!!!???
I have a two addresses
Since, obviously I wasn't the person you have info on, treat me as a new customer and put the order in the mail today
As a prospective new customer, I expected the card to be sent to the address given and the information be expedited like you expedite new customer service
You contacted e
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Card.com

Debit card
Customer service issue
Reported by GetHuman3695362
Oct 3rd, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 2386 others
0 customers following this

Timeline

GetHuman3695362 started working on this issue
Oct 3rd, 2019 10:11am