I purchase a * passenger vehicle through RarRentals.com to pick it up at Priceless car...

GetHuman-ahveeayl's customer service issue with CarRentals.com from August 2018

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The issue in GetHuman-ahveeayl's own words
I purchase a * passenger vehicle through RarRentals.com to pick it up at Priceless car rental on *-**-** & return it on *-**-** arrived there just to find out that even though my email from you guys said * passengers vehicle,. in there system it only said *(sfar) I had already prepaid for it when I booked it and because of that Priceless didn't have the vehicle I needed (* passengers) so they sent me next door to another car rental place which I had to pay an additional $*** for an upgrade! Mind you I also bought the insurance through you guys as well., because I couldn't get the rental through Priceless they couldn't honor my insurance (Alliance global) so I paid for something i couldn't use! a total inconvenience!
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Customer service issue
Reported by GetHuman-ahveeayl
Aug 24th, 2018 - 4 mons ago
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Email address on the account
Loyalty program number (if applicable)
GetHuman-ahveeayl started working on this issue
Aug 24th 3:03pm