I want to do the seven day trial of your Carfax for one dollar. Either I made a mistake...

GetHuman-jadresh's Overcharge on Account issue with CarFax from September 2020

3 views | 492 similar | 0 following
Help with my CarFax issue
First: share to improve GetHuman-jadresh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jadresh's next move: find and follow the right step-by-step guide.
CarFax doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jadresh will need to dig through the advice provided by CarFax, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jadresh can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if CarFax has better answers for you: CarFax Help Center
Before contacting them, items GetHuman-jadresh may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-jadresh's own words
I want to do the seven day trial of your Carfax for one dollar. Either I made a mistake or your system made a mistake because I I was charged $***.** on my American Express. Please cancel my plan and refund my $***.**. I also believe the company of your size should have a human being to talk to or do you have to go to to get a refund is ridiculous

GetHuman-jadresh did not yet indicate what CarFax should do to make this right.

How GetHuman-jadresh fixed the problem

We are waiting for GetHuman-jadresh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CarFax's attention and get better help faster. Tap below to get started.
Having CarFax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jadresh fixes it.
This email address isn't valid

CarFax

Overcharge on Account issue
Reported by GetHuman-jadresh
Sep 14th, 2020 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 492 others
0 customers following this

Timeline

GetHuman-jadresh started working on this issue
Sep 14th 3:44am