vehicle vin is WDDYJ*JA*GA******. Auto body shop said work was minor, not structural like carfax says. Navy federal will no finance for me

GetHuman4053533's customer service issue with CarFax from December 2019

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The issue in GetHuman4053533's own words
finance a car with navy fed ... Carfax says vehicle has structural damage, but autobody shop said the damage is far from structural. Navy federal will not finance because of this. Please help
auto body shop showed me exactly what work was done
Carfax fixed so I can purchase car. No red flag for structu
because I trust carfax
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CarFax

Customer service issue
Reported by GetHuman4053533
Dec 6th, 2019 - 2 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 420 others
0 customers following this

Timeline

GetHuman4053533 started working on this issue
Dec 6th, 2019 8:02pm
GetHuman4053533 indicated the issue is not fixed yet.
Dec 7th, 2019 9:41pm
GetHuman4053533 indicated the issue is not fixed yet.
Dec 7th, 2019 9:43pm
GetHuman4053533 indicated the issue is not fixed yet.
Dec 7th, 2019 10:13pm