on my carfax report it has that ive been to volkswagen service dept but they are saying...
GetHuman-patree's customer service issue with CarFax from January 2019
Help with my CarFax issue
First: share to improve GetHuman-patree's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-patree's next move: try the CarFax help center.
CarFax doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-patree will want to follow the link below to head to their help center. We will check on GetHuman-patree later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-patree may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-patree's own words
on my carfax report it has that ive been to volkswagen service dept but they are saying they did an oil change and fitlr on my car on ********* but when i check my records there are no proof of this or my mileage they have a date of *********with **** miles and then again *n ********** **.*** miles and then again on ********** **,*** miles and yet no record of oil change can someone explain this i did have my oil changes done at a service station for the past few years but now they are saying a need a new engine at **.*** miles due to oil fitler something is wrong can u explain this ty
GetHuman-patree did not yet indicate what CarFax should do to make this right.
I have an issue with CarFax too
How GetHuman-patree fixed the problem
We are waiting for GetHuman-patree to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.