Ok. There are * different charges, all cancellations by walmart, for ***.**, ***.**(tri...

GetHuman-jwcarska's customer service issue with Capital One from October 2020

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The issue in GetHuman-jwcarska's own words
Ok. There are * different charges, all cancellations by walmart, for ***.**, ***.**(tried to order the tablet that never came a second time) and ***.**.*Those where the holds placed on my card. I watched as capital one approved the charge in my push notifications. I saw as those monies were removed from my available spending balance. Now. Even after getting multiple emails from walmart explaining saying these holds were done and that they should be released next day or *, capital one says.. NOPE. Youve already git your money. What??? Show me i said. If you can see the transaction, then the "credit" or release should also show. Yet they can't. Where is my money? Since speaking with customer service about my money being gone, and being told that the money should reflect next day or two. As the consumer, being told by a supervisor, that ***$ will be placed back onto my card, i waited!! Lol. Ive watched now fir * days. Not in transactions or even as a credit, just watched fir the money i can spend, to jump UP by ***$. It hasn't. Please explain why my.money is gone..

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Capital One

Customer service issue
Reported by GetHuman-jwcarska
Oct 10th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4875 others
0 customers following this

Timeline

GetHuman-jwcarska started working on this issue
Oct 10th, 2020 9:39pm
GetHuman-jwcarska indicated the issue is not fixed yet.
Oct 10th, 2020 9:40pm
GetHuman-jwcarska indicated the issue is not fixed yet.
Oct 10th, 2020 9:40pm
GetHuman-jwcarska indicated the issue is not fixed yet.
Oct 10th, 2020 9:40pm
GetHuman-jwcarska indicated the issue is not fixed yet.
Oct 10th, 2020 9:40pm

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