I need access to my debit card. At the moment I'm in Israel and have a*local mobile num...

GetHuman4167572's Restricted Account issue with Capital One from December 2019

Help with my Capital One issue
First: share to improve GetHuman4167572's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4167572 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman4167572's own words
I need access to my debit card. At the moment I'm in Israel and have a*local mobile number. In order to access my account I need to go through a*verification process.*According to a representative at Capital One I've just spoken to the bank*does not accept international phone numbers. In order to unblock my card*you are providing only one option: sending a text to my mobile not. But, as*you refuse to accent international numbers you are preventing me from going*through the identification process.*This is so lacking in logic, for whatever reason, bureaucratic you are*preventing me access to my account.*If this problem is not resolved asap, I will transfer my account to a*different bank which accomotes better the customers.**Sincerely,*Yvonne Fattal

GetHuman4167572 did not yet indicate what Capital One should do to make this right.

How GetHuman4167572 fixed the problem

We are waiting for GetHuman4167572 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Restricted Account issue
Reported by GetHuman4167572
Dec 29th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 3776 others
0 customers following this


GetHuman4167572 started working on this issue
Dec 29th, 2019 4:19am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians