To Whom It May Concern,*Good Day! My name is Robert Tyler Reynolds. I have had a cred...

GetHuman-rtrgamer's customer service issue with Capital One from August 2019

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The issue in GetHuman-rtrgamer's own words
To Whom It May Concern,*Good Day! My name is Robert Tyler Reynolds. I have had a credit line with you for nearly two years. Recently I applied for a credit line increase and was rejected with the reasons posted as credit line increases are not available at this time. I have never missed a payment and am quite responsible with my credit usage. The reason for my request for the credit line increase is based on credit usage and the resulting occasional reduction in my credit score based on the percentage of my credit line being used.*If I simply go have dinner and put some gas in the car, I exceed **% usage with a $***.** limit. After well over a year and a half of responsible credit usage and flawless payments, I believe a credit line increase is in order. I would appreciate it very much if you would reconsider your decision.*The alternative is me having to deposit more into the card in order to guarantee a lower credit usage percentage. With little to no consideration of my credit line increase request and no rational reasoning behind the denial of a credit line increase, I can only surmise that I should possibly obtain another card through another bank that may appreciate someone who pays their bills in a timely manner.*I would very much like to receive a reply to this letter describing in detail the reasons for the denial of my credit line increase.*Thank you very much for your time and have a great day!**Sincerely,*Robert Tyler Reynolds****-***-**********@***.com

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Capital One

Customer service issue
Reported by GetHuman-rtrgamer
Aug 19th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 9460 others
0 customers following this

Timeline

GetHuman-rtrgamer started working on this issue
Aug 19th, 2019 11:10pm