Ok Capital One: Experian has just advised me to check my credit wise score, which has d...

GetHuman3278598's customer service issue with Capital One from July 2019

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The issue in GetHuman3278598's own words
Ok Capital One: Experian has just advised me to check my credit wise score, which has decreased even more from ** to ***, saying I ask for a loan. That's a lie. I have not ask for a loan.(from time to time,I will, check used vehicles, just to see, but I have not tried to get a loan or I could have even without better credit.) *Is it that you want me to pay off my accts and cancel my cards just tell me. I got these cards to better my credit score. All these False Reports have caused my credit score to decrease from *** to *** to now ***. I've worked to make my credit better. I thought I was doing well. *I understand I'm Not Fond of money ( I feel ) being stolen from me by Google, even IF it's only *.** cents. Maybe that's it?! *Anyhow, just let me know, IF I just need to Cut Up my paid off card, then pay off my second one, then cut it up, because No Matter how much I try, it will NEVER be good enough. I'll live****Seriously,*Charlotte Muterspaugh
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Capital One

Customer service issue
Reported by GetHuman3278598
Jul 20th, 2019 - 3 mons ago
I have an issue with Capital One too
Not resolved
Seen by 1 customer so far
Similar issue to 8800 others
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GetHuman3278598 started working on this issue
Jul 20th 3:00am