I made a payment and I accidentally used the wrong card. Thepayment got returned. So...
GetHuman1489405's customer service issue with Capital One from November 2018
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The issue in GetHuman1489405's own words
I made a payment and I accidentally used the wrong card. Thepayment got returned. So I used the correct card and made the payment again. Now it’s showing I’m negative and it’s saying the payment is posted but the money isn’t taken out of my bank acct. I’m confused. *There used to be a time tracking bar at thre bottom showing when my credit increase would happen. It was showing if I made this last payment my increase would happen between November **th- December **th. *Now the tracking bar disappeared and it’s not showing my payment I made posted, even though it’s saying posted. I’m SO confused. *The money I used to make the payment is still in my bank acct.... so it hasn’t been taken out for the capital one payment.... *and I’m worried now because the tracking thing disappeared showing when my increase of credit would happen.
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