My best friend died last year but before he died he stated that I should take his car...

GetHuman3703775's customer service issue with Capital One Auto Finance from October 2019

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The issue in GetHuman3703775's own words
My best friend died last year but before he died he stated that I should take his car. Its a **** Hyundai Elantra and needed quite a bit of work to get it on the road. He signed a title request and we sent it to the NJ DMV for a copy of the title. A few days later my friend had passes. After waiting a very long time I received a letter from the DMV requesting a lien paid verification from the auto lender. I finally discovered it was Capital One and I need the lien paid verification. What do you need from me to receive the document?

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Capital One Auto Finance

Customer service issue
Reported by GetHuman3703775
Oct 4th, 2019 - 3 years ago
I have an issue with Capital One Auto Finance too
Not resolved
Seen by 18 customers so far
Similar issue to 1122 others
0 customers following this

Timeline

GetHuman3703775 started working on this issue
Oct 4th, 2019 3:58pm

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