I purchased a PIXMA TS**** Printer. It is strictly wireless and it will only connect u...

GetHuman4062694's Technical support issue with Canon USA from December 2019

Help with my Canon USA issue
The issue in GetHuman4062694's own words
I purchased a PIXMA TS**** Printer. It is strictly wireless and it will only connect up to Windows *, I am up to Windows ** on my * year old ACER Computer.*When I attempt to connect I get this message: This program is not supported by the operating system. *the program I get from your website and saved: win-TS*********n*mcd.exe.*Help!*Julie Monson*I*****@***.com****-***-****

GetHuman4062694 did not yet indicate what Canon USA should do to make this right.

I have an issue with Canon USA too
How GetHuman4062694 fixed the problem
Get off of my email., I have told you what I think of this useless site. Help, not a bit. This is a stupid site. You are on your own., All the help you receive is about a dozen emails a day without any help.
Please help with my Canon USA issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I purchased a PIXMA TS**** printer and it will not allow me to connect to Windows...Trying to install Canon Pixma ix**** by USB. On the printer connection page, it s...Pixma TS**** WILL NOT connect to WiFI. I have followed instructions in the manual...I have a Pixma **** Canon wireless printer. I have always been able to get it wo...On May *, **** i ordered and received a Canon PIXMA MG**** wireless printer. Thre...I just purchased a Canon Pixma TS**** and I've been seeking instructions and tutu...I bought a Canon Pixma G**** printer on July ** and it will not do blac...I am considering purchasing a Canon* PIXMA MX*** printer. I want to ensure it is...
FIX: Found via another site that the printer is compatible with Windows ** and And...Pixma TS**** Multi-function Printer.*The Magenta detector is broken. Only genuine...My computer suddenly cannot 'see' my Canon TS**** printer. both are connected to...
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Canon USA

Technical support issue
Reported by GetHuman4062694
Dec 9th, 2019 - 4 years ago
I have an issue with Canon USA too
Fixed
GetHuman4062694 shared how to fix
Seen by 34 customers so far
Similar issue to 226 others
0 customers following this
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Timeline

GetHuman4062694 started working on this issue
Dec 9th, 2019 12:01am
GetHuman4062694 indicated the issue is not fixed yet.
Dec 11th, 2019 2:12pm
GetHuman4062694 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 2:13pm