I purchased a PIXMA TS**** Printer. It is strictly wireless and it will only connect u...

GetHuman4062694's Technical support issue with Canon USA from December 2019

Help with my Canon USA issue
The issue in GetHuman4062694's own words
I purchased a PIXMA TS**** Printer. It is strictly wireless and it will only connect up to Windows *, I am up to Windows ** on my * year old ACER Computer.*When I attempt to connect I get this message: This program is not supported by the operating system. *the program I get from your website and saved: win-TS*********n*mcd.exe.*Help!*Julie Monson*I*****@***.com****-***-****

GetHuman4062694 did not yet indicate what Canon USA should do to make this right.

How GetHuman4062694 fixed the problem
Get off of my email., I have told you what I think of this useless site. Help, not a bit. This is a stupid site. You are on your own., All the help you receive is about a dozen emails a day without any help.
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Canon USA

Technical support issue
Reported by GetHuman4062694
Dec 9th, 2019 - a year ago
Fixed
GetHuman4062694 shared how to fix
Seen by 6 customers so far
Similar issue to 226 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman4062694 started working on this issue
Dec 9th, 2019 12:01am
GetHuman4062694 indicated the issue is not fixed yet.
Dec 11th, 2019 2:12pm
GetHuman4062694 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 2:13pm

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