I purchased a PIXMA TS**** printer and it will not allow me to connect to Windows...

GetHuman4062694's Technical support issue with Canon USA from December 2019

Help with my Canon USA issue
The issue in GetHuman4062694's own words
I purchased a PIXMA TS**** printer and it will not allow me to connect to Windows **. The instructions when trying to conned online will only go to Windows *. **What can I do to get this new printer to connect?

GetHuman4062694 did not yet indicate what Canon USA should do to make this right.

How GetHuman4062694 fixed the problem
BY sheer determination. NO HELP IN ANY WAY FROM GETHUMAN. MOST USELESS AND UNHELPFUL SITE THAT I HAVE EVER TRIED TO GET HELP FROM. All that was needed a word or two.
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Canon USA

Technical support issue
Reported by GetHuman4062694
Dec 8th, 2019 - a year ago
Fixed
GetHuman4062694 shared how to fix
Seen by 7 customers so far
Similar issue to 226 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman4062694 started working on this issue
Dec 8th, 2019 8:34pm
GetHuman4062694 indicated the issue is not fixed yet.
Dec 11th, 2019 3:05am
GetHuman4062694 confirmed the issue is fixed. Hooray!
Dec 11th, 2019 3:05am

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