Tracking ID **************** - I am the receiver for a personal item.**Tracking indicat...

GetHuman-claporte's Delivery problem issue with Canada Post from December 2019

Help with my Canada Post issue
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Account holder name, Billing address, Account phone number, and Email address on the account
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-claporte's own words
Tracking ID **************** - I am the receiver for a personal item.**Tracking indicates item was delivered to community mailbox on Dec *. When I checked my community mailbox, there was a key for package compartment *B, however *B was empty - no package. I am the only one who picks up my mail so no one else (from my address) had already picked it up.**This is one of many ongoing issues we are having with the community mailbox delivery. I have lost count as to how many times we have received the wrong key for a package that was delivered.**Please escalate this issue to management. We need to get someone who is competent in their job to start delivering our mail. Pathetic service Canada Post! I would like Canada Post to find my package.

GetHuman-claporte did not yet indicate what Canada Post should do to make this right.

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Canada Post

Delivery problem issue
Reported by GetHuman-claporte
Dec 13th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 2549 others
0 customers following this

Timeline

GetHuman-claporte started working on this issue
Dec 13th, 2019 12:58am
GetHuman-claporte shared this issue with others over email
Dec 13th, 2019 12:59am

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