mail seems delayed, several address mix ups this fall. hve seen delivering to communit...

GetHuman-kusykmyc's Delivery problem issue with Canada Post from December 2019

Help with my Canada Post issue
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-kusykmyc's own words
mail seems delayed, several address mix ups this fall. hve seen delivering to community*at night area is not lit. hve ordered clothes for grandchildren twice both soft parcels were stuffed into the small personal compartment. one wet from snow so accompnying letters were soggy. On both occasions plstic pkging ripped on removal*because stuffed so tight , didnt think it would come out. Today one of the units (**) is wide open displaying all the boxes. Think the courier not well orientated to mail delivery. Box needs quick attention ---thnkfully not mine in that bnk of boxes

GetHuman-kusykmyc did not yet indicate what Canada Post should do to make this right.

How GetHuman-kusykmyc fixed the problem
Was able to talk directly live to someone on “chat” . Sometimes a bubble pops up with the chat option (wish it was easier to access). Resolved the missing delivery . Very helpful ... flagged the item not being delivered
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Canada Post

Delivery problem issue
Reported by GetHuman-kusykmyc
Dec 12th, 2019 - 2 years ago
Fixed
GetHuman-kusykmyc shared how to fix
Seen by 7 customers so far
Similar issue to 2531 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman-kusykmyc started working on this issue
Dec 12th, 2019 10:14pm
GetHuman-kusykmyc confirmed the issue is fixed. Hooray!
Dec 15th, 2019 10:46pm
GetHuman-kusykmyc confirmed the issue is fixed. Hooray!
Dec 16th, 2019 2:35am