California Franchise Tax Board Customer FAQ

The easiest way to determine if your tax return has been received is to check your status online via the California Franchise Tax Board's website. They have a feature on their website called "Check Your Refund Status", which lets you see if your return has been received and processed. You'll need to input your social security number, mailing address, and the refund amount you claimed on your tax return. Keep in mind it usually takes a few weeks after you've mailed your return for it to show up in the system. If you filed electronically, the status should be available sooner.

If your California state tax refund was processed but you have not yet received it, it might be due to several possible reasons. The processing status only indicates that the review of your return has been completed. After processing, the refund still needs to be issued which takes additional time. Additionally, if you're expecting a paper check, consider possible postal delays. If you're expecting a direct deposit, make sure your bank details on file are correct. Also, note that your refund may have been reduced to pay off any outstanding government liabilities. Please continue to check the status of your refund, but if it hasn't arrived after an extended period, you may need further assistance.

While we don't have direct access to specific taxpayer information, if you recently submitted a late tax return and are unsure if it was received, the general process is to wait for the California Franchise Tax Board to process it. Depending on the method used to submit it, processing times can vary. If you filed electronically, you should receive an acknowledgment within a couple of weeks. If you mailed your return, it could take longer. It is also possible to check the status of your return online through 'MyFTB account' service on the official California Franchise Tax Board website. Make sure to keep your mailing receipts for your records.