I was going through my tax files and found TWO copies of my returns for the year...

GetHuman-danielrw's customer service issue with California Franchise Tax Board from May 2019

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The issue in GetHuman-danielrw's own words
I was going through my tax files and found TWO copies of my returns for the year ****. I always keep a copy of what I file, but finding TWO of them made me fear I had somehow messed up and held onto one that should have gone to you or maybe to the IRS. To fix this, someone would need to check and then say, "Yes, your **** tax return is here." Or, "No, you're in big trouble." I'd then say, "Are you sure?" And you could say "Yes" or "No." And then I'd say either "Thank God!" or "Uh, oh!"
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California Franchise Tax Board

Customer service issue
Reported by GetHuman-danielrw
May 7th, 2019 - a mon ago
I have an issue with California Franchise Tax Board too
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GetHuman-danielrw started working on this issue
May 7th 8:23pm