California Disability Insurance (SDI) Customer FAQ

After submitting the supplemental doctor's note for California Disability Insurance (SDI), the state typically reviews and processes these forms within 14 days. Once approved, your payment should be deposited into your account within a few business days. However, due to high demand or other factors, processing times may sometimes be longer. Please note that it's crucial to provide all the necessary information to avoid delays.

To file a disability claim in California, visit the State Disability Insurance (SDI) Online page on the EDD (Employment Development Department) website. From there, you can create or login to your Benefit Programs Online account. Once logged in, you can file a new claim under the SDI Online section. Be prepared to provide information about your doctor, medical condition, and employer. After submitting, you'll receive an email confirmation from EDD and further instructions. Please note that your doctor will also need to certify your disability for the claim to be processed. Processing times vary, but it usually takes around two weeks.

No, you do not need to create a second account if you've entered your middle name incorrectly for California Disability Insurance (SDI). You can correct this information by logging in to your account online and updating your profile details. Ensure all your information is accurate to prevent any problems with your SDI claim processing.

We're sorry to hear about the trouble you've experienced with your application for California Disability Insurance (SDI). Once you've mailed in your application, it's crucial to ensure that it has been received and processed. This process can take some time due to mail delivery and administrative processing times. While it can be frustrating to wait, please be patient and continue to monitor for any updates. If the delay becomes extensive, you may need to follow-up to confirm your application was received. Unfortunately, we cannot initiate this follow-up on your behalf.

If you are retired and have stopped working altogether, you typically are not eligible for California State Disability Insurance (SDI). SDI is intended for individuals who are unable to perform their regular or customary work due to a physical or mental condition. However, if you retire but still work part-time and become disabled, you may qualify. SDI benefits depend on your ability to work, not your retirement status. Please note that receiving pension benefits can affect the amount of SDI benefits you may receive. It's best to consult with a representative from SDI to understand your individual circumstances and potential eligibility.