Registration renewal notice never arrived. I have tried paying online and it is not all...

GetHuman570760's customer service issue with California Department of Motor Vehicles (DMV/RMV) from June 2018

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The issue and preferred resolution, in GetHuman570760's own words:
Registration renewal notice never arrived. I have tried paying online and it is not allowing me. Registration expires this month. I do not want to pay late fee for something that isn’t my fault!
I trust that California Department of Motor Vehicles (DMV/RMV) will make this right and come up with a resolution that is fair.
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California Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman570760
Jun 25th, 2018 - 2 mons ago
I have an issue with California Department of Motor Vehicles (DMV/RMV) too
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Seen by 3 customers so far
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Vehicle Identification Number
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Timeline
GetHuman570760 started working on this issue
Jun 25th 7:26pm