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CafePress Customer FAQ

Top Answers & How-to Guides

What is CafePress's Phone Number?

The question we are asked most often is about how to talk to CafePress customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on the type of images I can upload for customization?

Yes, there are some restrictions on the type of images you can upload for customization on CafePress. We have guidelines in place to...
Ask any question you have about CafePress customer service, get an answer now.
Contact CafePress customer service

Returns and Exchanges

How Do I Exchange My Order from CafePress?

Readers will learn the CafePress.com refund/exchange policy and the timeline for making the refund/exchange request. The process for...
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What is CafePress's return policy?

CafePress offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Order Processing

How long does it take to process and ship an order?

At CafePress, we aim to process and ship orders as quickly as possible. Our standard processing time typically ranges from 2 to 7 business...
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Order Management

Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed on CafePress. However, please note that once an order has been submitted, it...
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Can I track my order?

Yes, you can track your order on CafePress. Once your order is shipped, you will receive a confirmation email with a tracking number....
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Payment Methods

What payment methods does CafePress accept?

CafePress accepts various payment methods, making it convenient for customers to complete their purchases. We offer secure transactions...
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Shipping

Do you offer international shipping?

Yes, CafePress offers international shipping to customers around the world. Whether you reside in Australia, Canada, Europe, or any...
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Privacy Policy

What is CafePress's privacy policy?

CafePress values your privacy and ensures that your personal information is protected. Our privacy policy outlines how we collect,...
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Customization

Can I customize the products on CafePress?

Yes, you can easily customize the products on CafePress. We provide a user-friendly design tool that allows you to personalize a wide...
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Bulk Discounts

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large orders at CafePress. We understand that customers may have the need to purchase a large quantity...
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Copyright Policy

What is CafePress's policy on copyrighted designs?

CafePress respects copyright laws and enforces strict policies to protect intellectual property rights. We prohibit the use of copyrighted...
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Image Restrictions

Are there any restrictions on the type of images I can upload for customization?

Yes, there are some restrictions on the type of images you can upload for customization on CafePress. We have guidelines in place to...
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Help me with my CafePress customer service issue

Ask any question you have about CafePress customer service. We will do our best to get you answers right away.
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