I called CVS to check on a prescription.....the first time I was on hold for ** minutes...

GetHuman5865795's Complaint issue with CVS.com from March 2021

Help with my CVS.com issue
First: share to improve GetHuman5865795's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5865795 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5865795's own words
I called CVS to check on a prescription.....the first time I was on hold for ** minutes and then was hung up on....I called right back waited ** minutes and then the same thing...I was hung up on. I am now waiting on the phone for another ** minutes and still waiting for a representative.....This is ridiculous I have a question about a prescription and can not reach anyone.... This happens every time I call the pharmacy...they text me with the wrong info and then I have to get back with them and it is another long wait......I am so tired of this . I don't know if it is just this one CVS but I am ready to change pharmacies for good....and it won't be CVS!

GetHuman5865795 did not yet indicate what CVS.com should do to make this right.

How GetHuman5865795 fixed the problem

We are waiting for GetHuman5865795 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CVS.com's attention and get better help faster. Tap below to get started.
Having CVS.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CVS.com

Complaint issue
Reported by GetHuman5865795
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 1207 others
0 customers following this

Timeline

GetHuman5865795 started working on this issue
Mar 19th 8:46pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers