I do not wish to be called again and again to tell me that a prescription is ready or r...

GetHuman4638638's Complaint issue with CVS.com from April 2020

Help with my CVS.com issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4638638's own words
I do not wish to be called again and again to tell me that a prescription is ready or ready to be filled. My local store told me that they cannot stop this annoying problem.**While my local pharmacy is convenient and the people are pleasant, if this practice is not stopped, I will go to another pharmacy.

GetHuman4638638 did not yet indicate what CVS.com should do to make this right.

How GetHuman4638638 fixed the problem
I moved my prescriptions to another drug store after getting still another call to inform me that I had a script ready to be filled. I was busy and did not wish to be told something I already knew. I had tried talking to a local manager, calling central office and posting m*y complaint by email.
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CVS.com

Complaint issue
Reported by GetHuman4638638
Apr 14th, 2020 - 6 months ago
Fixed
GetHuman4638638 shared how to fix
Seen by 8 customers so far
Similar issue to 624 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4638638 started working on this issue
Apr 14th 5:04pm
GetHuman4638638 confirmed the issue is fixed. Hooray!
Apr 15th 9:53am

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