My doctor called in a prescription today at noon. I have called the store twice and hav...

GetHuman-wklesueu's Complaint issue with CVS.com from November 2019

Help with my CVS.com issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-wklesueu's own words
My doctor called in a prescription today at noon. I have called the store twice and have been on hold for ** minutes or more, waiting to speak with someone no luck. It is now *** at night. With this kind of service I plan on switching to another pharmacy. By the time its filled I will be better and will not need it.

GetHuman-wklesueu did not yet indicate what CVS.com should do to make this right.

How GetHuman-wklesueu fixed the problem
I called at * in the morning and it still said they were working on it, then I finally spoke with a pharmacist and he filled in ** minutes said they were really behind.
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CVS.com

Complaint issue
Reported by GetHuman-wklesueu
Nov 22nd, 2019 - a year ago
Fixed
GetHuman-wklesueu shared how to fix
Seen by 4 customers so far
Similar issue to 274 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-wklesueu started working on this issue
Nov 22nd, 2019 12:43am
GetHuman-wklesueu confirmed the issue is fixed. Hooray!
Nov 24th, 2019 12:38pm