Sending coupons would seem logical.

GetHuman2780910's customer service issue with CVS.com from April 2019

26 views | 443 similar | 0 following
Help with my CVS.com issue
Next: our robot will wait on hold for GetHuman2780910 to get a CVS.com rep on the line!
Always use the GetHuman Phone to call CVS.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman2780910's own words
Find out why I have not received coupons since last year. ... After receiving very frequent customer care coupons for years both via e-mail and in the mail, they have completely stopped. I have received not a coupon or even an e-mail from CVS since last year. Has the policy changed? Why has this happened? I spoke to someone named Tamika who was quite dismissive of my query. I was informed that if I don't shop at CVS, they cannot track my purchases and since January *st, I have done little shopping at CVS. CVS coupons encouraged me to shop at a place where the prices are quite high.! With no coupons coming in at all, I am not encouraged to shop at CVS. I do not understand this kind of marketing. It seems to me, CVS would want to encourage me to return as a shopper., not discourage me!!
There is no really logical explanation if one has any marketing savvy. One must get someone into the store!!!
Send coupons.
Many years.
Tried talking to someone named Tamika who was not terribly pleasant for a customer service representative.
I have an issue with CVS.com too
How GetHuman2780910 fixed the problem

We are waiting for GetHuman2780910 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
first: I have always found the cvs pharmacy staff helpful, courteous and friendly...Accidentally threw out prescription and need itIT won't show the store number just pharmacy - when trying to To find out at what...Couldn't find website - when trying to Access my W-* from **** - burden was I am...Hello, I received a phone call yesterday ( Nov. ** ) from what my caller ID sai...This is my first time using moneygram abs I’m wondering if I could use a credit c...Good day Mam*Sir! I would like to inquire about the price of flu shot?
Do you have a customer issue as well?
We can help you get CVS.com's attention and get better help faster. Tap below to get started.
Having CVS.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2780910 fixes it.
This email address isn't valid

CVS.com

Coupons
Customer service issue
Reported by GetHuman2780910
Apr 20th, 2019 - 2 years ago
I have an issue with CVS.com too
Fixed
Seen by 26 customers so far
Similar issue to 443 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman2780910 started working on this issue
Apr 20th, 2019 3:24pm
GetHuman2780910 indicated the issue is not fixed yet.
Apr 20th, 2019 9:47pm
GetHuman2780910 indicated the issue is not fixed yet.
Apr 20th, 2019 9:47pm
GetHuman2780910 indicated the issue is not fixed yet.
Apr 21st, 2019 6:45pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians