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CVS Customer FAQ

Top Answers & How-to Guides

What is CVS's Phone Number?

The question we are asked most often is about how to talk to CVS customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does CVS have a mobile app?

Yes, CVS does have a mobile app available for download on both iOS and Android devices. The CVS mobile app allows customers to conveniently...
Ask any question you have about CVS customer service, get an answer now.
Contact CVS customer service

Store Information

What is CVS?

CVS is a widely recognized retail pharmacy and healthcare company in the United States. Established in 1963, CVS has grown to become...
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Where are CVS stores located?

CVS stores are conveniently located throughout the United States. With over 9,900 locations nationwide, you can find a CVS store in...
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What are the store hours?

CVS store hours vary depending on the location. To find the specific store hours of your nearest CVS, you can use the store locator...
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Prescriptions

Do I need a prescription for all medications at CVS?

No, you do not need a prescription for all medications at CVS. CVS offers a wide range of over-the-counter (OTC) medications that can...
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Can I refill my prescriptions online?

Yes, CVS offers the convenience of refilling prescriptions online. Through their user-friendly website or mobile app, you can easily...
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Vaccinations

Does CVS offer flu shots or other vaccinations?

Yes, CVS offers flu shots and a variety of other vaccinations. As a trusted and convenient healthcare provider, CVS aims to support...
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Payment Methods

What payment methods does CVS accept?

CVS accepts various payment methods for your convenience. You can pay using major credit or debit cards such as Visa, Mastercard, Discover,...
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Loyalty Program

Is there a CVS loyalty program?

Yes, CVS has a loyalty program called ExtraCare. With ExtraCare, customers can earn rewards and receive exclusive discounts on purchases...
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Return Policy

What is the return policy at CVS?

CVS's return policy allows customers to return most items within 60 days of purchase. The product must be unopened or in its original...
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Mobile App

Does CVS have a mobile app?

Yes, CVS does have a mobile app available for download on both iOS and Android devices. The CVS mobile app allows customers to conveniently...
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Help me with my CVS customer service issue

Ask any question you have about CVS customer service. We will do our best to get you answers right away.
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