Hello and good evening. While my wife was working an appointment down the street I walk...

GetHuman3765497's customer service issue with CVS Caremark from October 2019

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The issue in GetHuman3765497's own words
Hello and good evening. While my wife was working an appointment down the street I walked in with my child in a stroller to the CVS in Highsprings Florida. I wanted to grab a drink and a snack before I walked her back to meet my wife to go home. Upon entering, I noticed One of the Staff was outside cleaning up the trash in a bin and then walked back inside to join her other employee behind the counter without washing or sanitizing her hands .The other gentleman behind the counter at the front was wiped his face several times with his open hand and never sanitized it either. Mind you I’m with my three month old and a stroller so I grab my items and wait for almost * minutes in the back at the pharmacy. Someone finally came to the register and asked me the name that my prescription was under. I informed her that I just had some snacks and she rudely refused my sale stating that if I wasn’t purchasing something from the pharmacy I needed to go up front. I politely explain to her why I came to the back and she says well I can’t help you. She was too busy. So I left my items on the counter and left the store. You are supposedly a store that pedals health and wellness and yet your employees were filthy not only physically but verbally to as well. Thankfully I don’t live in this town and I don’t have to shop there.

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CVS Caremark

Customer service issue
Reported by GetHuman3765497
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 860 others
0 customers following this


GetHuman3765497 started working on this issue
Oct 14th, 2019 10:09pm