Not Happy*Recently switched from Walgreen's to CVS Pharmacy*After ** Rx filled worth ab...

GetHuman-modlifec's customer service issue with CVS Caremark from December 2018

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Not Happy*Recently switched from Walgreen's to CVS Pharmacy*After ** Rx filled worth about $****.** I got a coupon for $*.** and $*.***Pharmacist circled receipt. I asked if I could use it anytime she said yes just not on a Rx item*Carried it in wallet*Went to redeem, not accepted because it was * days past date in small print. Walgreen's gives forever points and I was ALSO told by pharmacist anytime. No one could do anything as my store would have apparently spontaneously combusted*Then bought $*.** of horribly stale saltines.*Now I am * plus * plus * dollars in hole. $**.** total*May seem petty, but so was the manager telling me to read very small print*Who reads small print when you pick up RX at window?*I would like a certificate for $**.***and correct your staff about redemption dates*Marian Baylin**** **th Street N*St. Petersburg, FL *****
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CVS Caremark

Customer service issue
Reported by GetHuman-modlifec
Dec 2nd, 2018 - 6 mons ago
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GetHuman-modlifec started working on this issue
Dec 2nd, 2018 7:39pm