My husband and my divorce was finanlized (signed by the judge) on October *rd. He had m...

GetHuman1382080's customer service issue with CIGNA from October 2018

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The issue in GetHuman1382080's own words
My husband and my divorce was finanlized (signed by the judge) on October *rd. He had me removed from the policy on **-*. I had lab work done on **-*, and actually spoke to customer service a few days before to see if you covered the mail in colonostecmy tests.. which he confirmed you did with a script, and that I was still listed on the policy. I am assuming the change was backdated and processed once received from JJ Taylor. My VERY big problem, and one my attorney's are working on now.. is that I was not notified. He gave them wrong info (hence me being taken off * days before Judge even signed the agreement) and did NOT give them a correct mailing address for me (which is my Mom's.. and he knows this). Found out yesterday from my son that I have something from CIGNA in my mail. I sent his employer the paperwork that showed divorce was final **-*.. they are revising that with you, and have noted my correct address.. what I need to know, and I am waiting for my attorney to give the same answer.. is that I can just be dropped.. with no notification.. and given the ** day notice? If I decided to go with COBRA.. will you cover the LABS I HAD on the *th.. not knowing I had been deleted the *st? Quest is pretty good about that as well.. so I can't believe on **-* they showed no coverage when they verified me before the bloodwork was done. I have bp and heart issues and this final divorce decree was suppose to eleviate that.. not make it worse. I need to know the boundaries here, to compare to what my attorney says to me Monday, and I also need to be put in contact with someone who does rolloevers into single policies to continue coverage. Thank you. Deb Faircloth His social ***-**-**** Mine ***-**-****
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CIGNA

Customer service issue
Reported by GetHuman1382080
Oct 20th, 2018 - 25d ago
I have an issue with CIGNA too
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GetHuman1382080 started working on this issue
Oct 20th 5:50pm