Missed coded Doug notice for a blood lab test it was an annual test for cholesterol and triglyceride's as well as a few other things

GetHuman750641's customer service issue with CIGNA from June 2018

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The issue in GetHuman750641's own words
Get my triglyceride and cholesterol levels ... Recently was flooded with several letters from CIGNA telling me all the things they're not going to cover !* Understandable that the doctor bill hasn't been met!* I go to my doctor at the Oliver clinic once or twice a year to refill my prescriptions for Crestor and blood pressure medicine and we discuss overall health ! A blood test was given for cholesterol and triglyceride's and a few other things as usual and now cigna wants to charge me $**** since they missed coded it as I was there for an anxiety disorder.... when I was there to get refills for my once or twice a year visit !! The fact that we discussed anxiety was not the reason I was there . that was an overall discussion in my check up*Please try to resolve this issue had I known the blood lab or a ca please try to resolve this issue had I known the blood lab was $**** I never would've allowed it because it it always been free with my check up before !!*Oliver clinic *** *** ****!
mis coded - cahraging full price which I never would've allowed the test had I known that because the lab test is always been free
Have Oliver clinic re code the mistake*And no charge for annual blood test
** years
Call of that all of her clinic billing department -two days ago and she did not return my call
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CIGNA insurance - blood lab annual test
Customer service issue
Reported by GetHuman750641
Jun 6th, 2018 - 3 years ago
Seen by 15 customers so far
Similar issue to 272 others
0 customers following this
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GetHuman750641 started working on this issue
Jun 6th, 2018 9:23pm
GetHuman750641 shared this issue with others over email
Jun 6th, 2018 9:31pm
GetHuman750641 indicated the issue is not fixed yet.
Jun 6th, 2018 10:26pm

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