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Burberry Customer FAQ

Top Answers & How-to Guides

What is Burberry's Phone Number?

The question we are asked most often is about how to talk to Burberry customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer any discounts or promotions?

Yes, Burberry offers occasional discounts and promotions that are available both online and in select Burberry stores. These promotions...
Ask any question you have about Burberry customer service, get an answer now.
Contact Burberry customer service

Order Tracking

How can I track my order?

You can track your order by clicking on the tracking link provided in your shipping confirmation email. This link will show you the...
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Return Policy

What is Burberry's return policy?

Burberry's return policy allows customers to return unworn, unused items within 30 days of purchase. The items must be in their original...
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Payment Methods

What payment methods does Burberry accept?

Burberry accepts a wide range of convenient and secure payment methods. Customers have the flexibility to make their purchases using...
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Shipping

Do you offer international shipping?

Yes, Burberry offers international shipping. We understand that our customers are global, and we strive to provide our products to...
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Order Modification

Can I cancel or modify my order?

Yes, you can cancel or modify your order with Burberry, but it is important to act quickly. Burberry aims to process orders swiftly,...
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Sizing Guide

What is Burberry's sizing guide?

Burberry provides a comprehensive sizing guide to ensure customers find the perfect fit. The brand offers a range of sizes, catering...
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Gift Services

Does Burberry offer gift wrapping services?

Yes, Burberry offers gift wrapping services for online and in-store purchases. At checkout, customers have the option to select gift...
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Are gift cards available for purchase?

Yes, gift cards are available for purchase at Burberry. They make an excellent choice for gifting on special occasions or simply for...
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Physical Stores

Do you have physical stores where I can try on products?

Yes, Burberry has physical stores around the world where customers can try on products. We understand the importance of experiencing...
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Privacy Policy

What is Burberry's privacy policy?

Burberry values the privacy of its customers and is committed to safeguarding their personal information. The privacy policy outlines...
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Promotions

Do you offer any discounts or promotions?

Yes, Burberry offers occasional discounts and promotions that are available both online and in select Burberry stores. These promotions...
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Help me with my Burberry customer service issue

Ask any question you have about Burberry customer service. We will do our best to get you answers right away.
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