I am trying to get my code for my moments of triumph. I Have all fifteen i need for the...

GetHuman-goblinqu's customer service issue with Bungie.net from August 2019

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The issue in GetHuman-goblinqu's own words
I am trying to get my code for my moments of triumph. I Have all fifteen i need for the shirt. And I really want to get it, but i have been having difficulties getting the code, and the reason is that first, i tried signing into my bungie account on the store, so i could have the code emailed to me, but it kept saying it would send the email to an old email i don't use anymore (i changed my email a long time ago) so it would seem i can't obtain the code and it's frustrating. Then i read that i need to actually create an account on the bungie store, but I've never needed to do that in the past, i ordered the solstice of heroes shirt last year and i got the code on the companion app at the home page, but it's been a few days since i claimed the triumph and i haven't recieved the code for the moments of triumph shirt. I tried going on the companion app and i tried logging in with my psn*bungie id for the bungie store, but it doesn't seem to work correctly because it either says "if this window does not automatically close, click here or go back" the click here button never works, so i end up having to log in again, and then when i do log in, all that's there is a white screen that says "you've successfully logged in." Then i tried closing the windows on my phone and reopening the app to see if that helped, and nope. Its been quite frustrating and I'm hoping that i can get some help with this before it's too late.

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Customer service issue
Reported by GetHuman-goblinqu
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 2620 others
0 customers following this


GetHuman-goblinqu started working on this issue
Aug 3rd, 2019 9:38pm

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