It was not clear and misleading to me that this was a pay site. I was not satisfied wi...

GetHuman-holymonk's customer service issue with Bumble from November 2018

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The issue in GetHuman-holymonk's own words
It was not clear and misleading to me that this was a pay site. I was not satisfied with app and have been trying to cancel--and just keep getting a long list of directions required to cancel which includes access to apple store. I have had a hacker and have been having ongoing difficulty accessing. I am asking this to be cancelled and am informing you that I did not order the site several times which is what the bill indicates. I had signed out and deleted app several weeks ago, and the response I'm getting seems like I have to rejoin or re register in order to cancel. I am getting form responses and stonewalled--and don't appreciate the time I have wasted trying to cancel an app. I also dispute your multiple charges which were ambiguous and I did not authorize.
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Customer service issue
Reported by GetHuman-holymonk
Nov 15th, 2018 - 3 mons ago
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GetHuman-holymonk started working on this issue
Nov 15th, 2018 7:48pm