I got a new phone * days ago because my old one broke. I had paid for * months of Bumbl...

GetHuman-nickdawn's customer service issue with Bumble from November 2018

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The issue in GetHuman-nickdawn's own words
I got a new phone * days ago because my old one broke. I had paid for * months of Bumble boost while still using my old phone. I downloaded the Bumble app on my new iPhone as it did not cross over and there was no where for me to log in or to access my previous account. It made me start fresh. This should not happen just because I got a new phone. I lost all my matches and all my messages. I am very in happy about this and dissatisfied with your customer service. I want to be connected back on to my previous account, THAT I ALREADY PAID FOR, or I want my money back.
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Bumble

Customer service issue
Reported by GetHuman-nickdawn
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman-nickdawn started working on this issue
Nov 2nd 12:40am