I have emailed Bumble four times and have gotten the only response is that we will be i...

GetHuman1343333's customer service issue with Bumble from October 2018

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The issue in GetHuman1343333's own words
I have emailed Bumble four times and have gotten the only response is that we will be in touch in ** hours to fix the issue. It has been weeks now and that has not happened. I got charged $**.** two times for something called Bumble coins which I did not purchase. I'm continually being charged $*.** per week and I only signed up for a ONE WEEK subscription. Just called my credit card company and I have again been charged $*.** on two separate weeks. This needs to stop. I'm contacting the Better Business Bureau and I will not be paying two charges of $*.** nor will I be paying two charges for $**.**. This website is a scam and it continues to charge me when I had a one-week subscription. Somebody had better contact me as I am not giving up on this issue and I will not pay what I have been over charged
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Bumble

Customer service issue
Reported by GetHuman1343333
Oct 14th, 2018 - 2 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman1343333 started working on this issue
Oct 14th 4:26pm