I have written Bumble three times now requesting ***istance in how to work the site. I...

GetHuman-epeel's customer service issue with Bumble from June 2018

Help with my Bumble issue
I have written Bumble three times now requesting ***istance in how to work the site. I have the app and I have paid the subscription including the ability to go back to matches I obviously swiped past.*I have yet to get a response other than they will get back to me.*Is this a scam? Is there no way to speak with someone for direction?*I would like to connect with a person in real time. Please ***ist
I trust that Bumble will make this right and come up with a resolution that is fair.
Help with my Bumble issue
How GetHuman-epeel fixed the problem:
I finally received a response from a representative from Bumble with clear direction.
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Bumble

Customer service issue
Reported by GetHuman-epeel
Jun 6th, 2018 - 19d ago
I have an issue with Bumble too
Fixed
GetHuman-epeel shared how to fix
Seen by 4 customers so far
Similar issue to 512 others
0 customers following this
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-epeel started working on this issue
Jun 6th 1:56am
GetHuman-epeel indicated the issue is not fixed yet.
Jun 6th 11:38am
GetHuman-epeel confirmed the issue is fixed. Hooray!
Jun 7th 11:45am