Charged me misc charges of ***. No explanation. Worst company I've ever dealt with - Ex...
GetHuman-youngngi's customer service issue with Budget Rent a Car from August 2018
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The issue in GetHuman-youngngi's own words
Extend ... Charged me misc charges of ***. No explanation. Worst company I've ever dealt with
Calling to location multiple times with no answer therefore transferred to "customer service " line talked to them and stated I needed to contact the office in which I rented from. Return vehicle and am informed that I am on a no rent list because of failure to contact to extend lol, lied to me and told me could not adjust any pricing and couldn't explain "misc charges" of over ***$. I had no problem paying the cost of rental but not for these "misc fees" long story short both the office manager and the "customer service" department kept passing me off to one another this is all a design of discouragement and they have no one that can help or be held accountable it's a joke.
I dont want yo be charged for these "misc. Charges" and want to be taken off of no rent list. Lol even though I will never rent from them again.
I'm a good customer I use weekly rentals to travel for business I have spent ove **k with enterprise with rental for my business, budget is close to where I live and has better pricing and vehicles then enterprise, I recently moved to Bakersfield, the town of Grover beach and santa maria are where I see to rent my vehicles they were very friendly prices were fair and theyremembered me never had a reason to switch but the service here in Bakersfield for enterprise is a different animal and not what I am used to along with the most inflated pricing. I have currently found hertz which I will be sticking with.
I have disputed the extra charges with my bank they always do their due diligence.
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